Reports that are configured to meet your exact business needs

Telecoms Analysis Reports

The information in this report is broken down into separate sheets, the first few consider different summary levels of telecoms expenditure compared against any savings found; the report then continues to show an annual bill check, which considers both under and over charging; trends of expenditure  through the period being analysed and then moves into reviewing the client’s profile. The profile review starts with a high level summary sheet demonstrating annually forecasted costs based on the most recent communications invoice. Thereafter, each charging type is dedicated its own sheet which contains pertinent information required to perform analysis into potential areas of ongoing telecoms savings. There are however some areas of potential savings which are automated into the report, these include but are not limited to: highlighting lines with zero usage for cessation; reconfiguration of ISDN30 channels and DDI’s; and recommending the reduction of the level of maintenance cover to something possibly more suited to the client’s needs. The analysis report then concludes with full details around the zero usage lines to aid the client’s decision into their cessation and a final sheet surrounding tariff information. Once the telecoms analysis report is produced from the system a Data Analyst would then need to spend some time targeting the output to suit the clients bespoke requirements. The final output would then be a complete document containing all savings found, detail behind these savings and where appropriate extracts of data to validate these savings.

Change in Practice Reports

The information in this change in practice report is broken down into separate sheets. The report begins with an introduction which includes a breakdown of where the information has come from to generate this report, for example the introduction would contain a list of all accounts being considered and for these accounts there would be detail of: date ranges, quantity of invoices and total variable spend. The telecoms report then moves onto the client’s call profile which is displayed in both a graphical and tabular format grouping information by both cost and by duration. The profile is then displayed on an invoice by invoice basis by means of trending charts; these visually highlight any changes or discrepancies in the calling patterns of the client. The remainder of the report considers top calls and top service numbers, details are provided around the top 50/100/250 calls to different calling types, i.e. top 100 calls to calls classified as other, as well as the 50 service numbers with highest overall cost and duration. This information would then be used to make recommendations to the clients around improving their calling profile; this could include but is not limited to introducing a premium rate bar. Top calls and top service numbers are demonstrated both in terms of duration and cost.

Benchmarking Reports

The information in this network benchmarking report is broken down into separate sheets, these begin with a high level summary showing the clients total spend at present and what this could be if the estate were moved to one of the selected new telecoms tariffs, this information is shown in both a graphical and  tabular format. The report then goes on to breakdown the comparison of the original costs and potential new costs under each of the selected tariffs for each variable call type and fixed cost charge type, the information is displayed for both quantity and duration for variable spend and channel/DDI/product quantity for fixed costs. As every client has their own spending pattern the report then goes on to highlight the top 250 Destination Locations by duration and shows the cost currently being paid for these calls compared to the cost that could be paid under one of the new tariffs. The reason for this is because one tariff may, for example,  have a very competitive local rate but the majority of the clients spend may be to a selection of international countries, so this section would show the cost the client would pay to these locations which may highlight that the tariff is not competitive for these types of calls. The report then concludes with the complete detail of each tariff, showing side by side the individual rates for each tariff under every call type to allow the user to compare them on a granular level.